Your insured records exactly what matters. Video and photos, guided step-by-step, captured whenever they want on their phone. They send it to you. You review it, decide based on what's real. No expert visit needed.

REC55Tell what happened while you filmThe problem
€181M
Proven insurance fraud in Belgium, 2025 (Assuralia)
+71%
Fraud increase at Admiral (UK), 2025 vs 2024
£233M
Suspected claims detected by Aviva (UK), 2025
18,400+
Suspicious claims flagged by Aviva, 2025
Netherlands
Louis Vuitton bag · €1,200
Real photo edited with AI to show damage that didn't exist
UK
Golden watch with diamonds · completely fictitious
Admiral received AI-generated image of a watch that never existed
UK
Land Rover · damage amplified
Real photo edited to make damage appear much worse
Insurers now routinely receive claims with AI-generated or AI-manipulated images as evidence. The cases range from completely fabricated objects to subtle enhancements of real damage, and even recycling of existing photos with modified details for duplicate claims.
Submitted photo

✕ Bumper looks wrecked, edited? No way to tell
Guided live capture
REC✓ On video it's just a scratch, recorded & sealed
Submitted file vs. guided live capture.
Assuralia / VRT NWS, 2025
The Belgian Insurance Federation Assuralia reported that €181 million in insurance fraud was proven in 2025, nearly 25% more than the previous year. The actual fraud is estimated to reach up to €800 million annually. Assuralia explicitly warns about generative AI, noting fraudsters can create false photos, invoices, and certificates within minutes.
Read the VRT NWS article ↗︎NU.nl / CED Forensic, 2026
A claimant submitted a photo of a €1,200 Louis Vuitton bag allegedly damaged by a dog. Investigation revealed the damage on the image was AI-manipulated. CED Forensic, which investigates suspicious claims for insurers, reports now encountering AI-related fraud cases weekly, a sharp increase from two years ago. Many cases involve taking a real damage photo and enhancing it with AI.
Related: NOS on CED Forensic ↗︎BBC News / Admiral, April 2026
Admiral received actual claim submissions with AI-generated images:
Complete fabrication
A golden watch with diamonds, entirely AI-generated, the object never existed
Damage amplification
Real vehicle damage artificially worsened with AI to claim higher compensation
Identity manipulation
License plate digitally altered on a damaged car to submit the same photo as a duplicate claim
Admiral reported +71% increase in detected fraud in 2025 and attributes part of this rise to growing AI image manipulation. The UK's Insurance Fraud Bureau expressed serious concern about AI-generated claims and is investing in detection technology.
Read the BBC report ↗︎Aviva / The Guardian, June 2026
Aviva detected 18,400+ suspicious claims in 2025 worth £233 million, more than £638,000 in detected fraud per day. The insurer explicitly reports an increasing number of claims backed by AI-generated images and manipulated documents. Motor insurance represents over 70% of detected fraud, with motor fraud claims rising 39% in value. Home insurance fraud also increased 15%, often involving exaggerated damage, inflated repair costs, and overstated item values.
Read the Aviva press release ↗︎The moment your claimant opens the app, Venta Capture guides them, showing exactly what angles matter, what lighting works, where the damage is clearest. The result: footage that's immediately actionable. No blurry photos. No angles that hide the truth. No second recording needed.
No waiting for analysis. No manipulation flags to investigate. The video arrives already complete and trustworthy. Your team can move straight from proof to payout. Same-day claim closure becomes the norm, not the exception.
Eliminate the expert visit. No scheduling delays. No travel time. No assessment fees. Your claimant provides the evidence themselves, live, from their phone. Lower claim costs. Faster resolution. Happier customers.
The solution
The traditional way
"Send us proof."
↓Claimant takes or selects photos
↓Claimant uploads existing files
↓You receive whatever they chose to send
With Venta Capture
"Show us exactly what we need."
↓You send a personalized link
↓Claimant opens the camera, Venta Capture guides
↓Live video comes straight back to you
Real damage. Live filmed. Instantly verified. No expert visit required.
No gallery photos. No AI manipulation. No doubt. No field cost.
Evidence integrity
28 control points per submission: 10 automatic signals, 21 recorded session events, one signed seal.
We don't claim a recording proves what happened. We make the way digital evidence is collected stronger, more consistent and more verifiable.
Session timeline (32)
You send personalized link to your claimant.
Claimant taps. Venta Capture guides every step.
Real-time. Guided. Straight from their phone.
Video goes straight to your intake. No fraud. Done.
Before the policy starts
Ask for a guided video before the policy is signed. The condition of the house, the jewellery, the watch collection, the car: documented, timestamped and sealed at inception. When a claim comes a few years later, you compare against evidence, not memory.
Jewellery, art, instruments, equipment: filmed piece by piece with serial numbers and receipts. No discussion afterwards about what existed.
The roof, the facade, the bumper: pre-existing damage is visible before you take the risk. Price it right or exclude it explicitly.
No inspector visit for standard risks. The applicant films it in minutes, underwriting decides the same day.
Built for your workflow
Guide claimants through vehicle assessment, damage from all angles, interior condition, recent repairs. Verification prevents duplicate claims and theft fraud.
Capture property damage, contents inventory, and loss evidence in one guided session. Storm damage, theft, water damage, all documented live with verified location.
Accident scenes, property disputes, workplace incidents, live video with timestamp and location proof. Document the scene before evidence disappears.
Every insurer is different. Configure guidance for your exact claim types, angles, and documentation requirements. Integrate seamlessly with your intake system.
One platform. Unlimited configurations. Your workflow exactly.
From simple property claims to complex liability cases, Venta Capture guides the capture your team needs.
Live video proof. Real damage captured. AI fraud stopped before it costs you. Same-day claim resolution.