Service advisor showing a QR code on a tablet to start a capture
The product

Collect proof. Automate decisions. Verify everything.

For insurance companies

Prepare customer visits. Get better trade-in data.

For automotive dealers

Boost safety, efficiency, and quality in the field.

For field service teams

Solve problems faster with guided video.

For customer support teams

Venta Capture empowers your customers and teams to submit video, photos, and evidence faster, while you automatically verify every claim, inspect every site, assess every risk, and keep an immutable audit trail that holds up in court.

Step 1

You send a link

Reach your customers or teams via email, SMS, WhatsApp, or QR code. Get accurate data in minutes, not days. Enable self-surveys that eliminate unnecessary site visits. No app needed. No friction.

Email

Branded invitation with your logo, colors, sender name. Custom message. One-click to start.

SMS / WhatsApp

Direct link sent to phone. Opens instantly on mobile. No email address needed.

QR code

Print or display. Scannable link. Branded QR available. Perfect for in-person.

What they see

The capture page

Branded in your colors. Your logo. Your instructions. Optional pre-message (fraud warning, privacy notice, whatever you need to say). Then: a single action.

  • Your branding, top to bottom
  • Clear instructions
  • Video or photo (you choose)
  • Optional form questions
  • One tap to start capturing
Step 2

They capture, guided

The app guides them through each step. Record video or take photos in-the-moment. Answer questions while capturing. Better data quality from the start. No misunderstood descriptions. Every frame, every answer, timestamp and device context logged automatically.

Live video capture

Record directly in app. Auto-timestamp. Device context (phone model, OS, network). Frame-by-frame logged.

Take photos

Capture in-the-moment photos (not from gallery). EXIF data + device profile. Full context preserved.

Guided questions

Answer prompts while capturing. Conditional logic. Checkboxes, text, dropdowns, all bound to the submission.

They see it immediately: "Your submission is received and digitally sealed on [timestamp]" on the thank-you screen. They know it's secure. They know you got it.

Step 3

You receive, verify, decide

Submissions appear in real-time. Your team works faster. Shorter handling times. Improved triage. Assign, claim, comment, approve, or request retake. Workflows auto-forward or trigger actions based on status. Less back-and-forth. More predictability.

Dashboard: submissions list and detail view

Speech to text

Transcribed automatically

"...the orange light came on this morning, and there's a rattle when the engine is cold..."

Searchable · every word spoken in the video, as text in the case file

AI photo analysis

Rear bumper · 98%Scratch · 94%License plate · 99%VIN · 97%

Auto-tagged · route and triage on what's in the footage

IC-2026-00004

SClaimed by SarahIn review
ApproveRequest retake
Escalate to manager

Shared inbox

Your whole team works from one place. Claim, assign, comment, track. Shorter handling times. Better triage. Everyone sees the same state.

Workflows

Auto-forward to CRM, LOS, ticketing based on status. No manual handoff. Faster decisions. Built around your requirements.

Request retakes

One click sends message + link. Get the right data first time. Fewer resubmissions. Complete history preserved.

Quick actions

Approve, export, comment, assign, re-assess. One interface for everything. Faster decisions on every submission.

Find & filter

Search, filter, batch actions. Find exactly what you need in seconds. Improved data quality starts with seeing what you have.

Fraud-proof & verified

Verification signals. Sealed proof. Immutable timeline. A stronger foundation for every decision. Stands up in disputes.

What it delivers

Fast and accurate quotes

Enable customer self-surveys via guided video and photo. Eliminate unnecessary site visits. Get the data you need in minutes, not days.

Faster installs

Build faster revenue and reduce the risk of customer attrition from order to install. Less back-and-forth. More predictability.

Faster issue resolution

Customer self-reported issues using short, guided videos. A superior customer experience with lower cost to serve. Fewer call-backs.

Better data quality

Shorter call handling times. Improved issue triage. No more misunderstood descriptions. Every submission is visual, timestamped, verified.

Built to hold up

Every submission is digitally signed and sealed. Timestamps. Immutable timeline. Audit trail. External parties can verify. Stands up in disputes, audits, and court.

Questions?

How long does it take to set up?

Minutes. Build a form, set branding, send a link. No code required. API integrations can be ready same day.

Do customers need an app?

No. Mobile-web only. One link, works on any phone. No app store, no installation, no friction.

Can I integrate with my systems?

Yes. REST API + webhooks. Auto-forward to CRM, LOS, ticketing. Custom integrations available. Middleware-ready.

What about data security and privacy?

Encrypted in transit and at rest. GDPR compliant with configurable retention and auto-purge. Audit logs. Your data, your control.

Ready to capture better evidence?

Start free. No credit card. See how Venta Capture works for your business.